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ellastv

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Everything posted by ellastv

  1. No i Addayina, I was implying, that each additional box is $50.00 Deposit, and 9.99 per subscription If I mean if, I wasnt implying to your self Customer cancels, they will receive there deposit back ... All comments are welcome
  2. After you return the box, and not want to be a customer. We return your $50 deposit All comments are welcome
  3. To answer your question about additional boxes it is 3 per account, and there is an additional charge of $9.99 per additional subscription, with a free Box, with $50 deposit per box.... I hope this is helpful .... All questions are welcome And no we are not rude, just stating the facts ...
  4. I dont know what to tell you .... If you are not satisfied send it back ...... From all the problems your having ... Which is amazing to me, not even one good thing your satisfied .. volume, channels not good Mega cosmos lyp sync, ert world looks bad your list goes on and on and on, so why are you still active, and paying for a service your not happy Send it back We like all our customers happy, if your not satisfied send it back. No problem... So you feel that way ...
  5. I am watching mega cosmos right now there is no lypsync Im curious if he has set up his box correct with the video settings hdmi at 1080i or just left it at NTSC Thats what tech support just told me ... There settings need to be set at 1080i I see no lip sync at all
  6. If your a customer please contact technical support, so they are aware of these problems
  7. Concerning your sound issue make sure you syn your tv remote with ellas tv remote, the way we do it is 40% on tv remote then slowly move up with ellas tv remote there should not be lyp sync, we have sent messages to Mega Uplink and there seeing maybe they can tweak it more .... Unless Mega Cosmos goes digital from there studios we will have this problem, thats why Mega Channel and Mega Channel delayed dont, because they are directly from Mega Studios Digital Consola ASI connecting directly to us ... Mega Cosmos is going through satellite feed, eventually will come from Mega Studios We will seeee. More questions are welcome
  8. The VOD is not ready yet but yes we do have everything from Finos Films As far as Mega Cosmos we will still try and tweak it more but were sending whatever the broadcaster outputs
  9. Hey be nice :) As far as bandwith Ok, here is what our statistics show A 30 Minute TV show on VOD will be about 300 MB We compress a 5mbit to around 1.2mbit, which is about 1200 MB for 4 hours Average Ellas TV viewer 9 hours per day : With any high speed Internet is fine if your capping at 250 GB: You will consume 70 GB per month watching every day ....... Power Ellas TV viewers 12 hours a day : With any high speed Internet is fine if your capping at 250 GB: You will consume 100 GB per month watching every day ...... Religious Ellas TV viewers 18 hours a day With any high speed Internet is fine if your capping at 250 GB: You will consume 175 GB per month watching every day ...... And when i tell you no one watches everyday TV, they do have time off ..... So our average customer would watch TV for 18 days .... So with these statistics you should not worry ... We compress a 5mbit stream with our Dark Fiber Technology into 1.2mbit Any questions and comments are welcome...
  10. And as for Nova Eppigeia I said starting at 9.99
  11. We have no one complaining about the lyp sync.... So that is new to me Also to answer your question about the bandwith capping I know comcast, time warner, cox, cablevision do not have a cap I know Verizon and ATT Uverse do but i dont know how much they go with it We have many customers that watch TV 24/7 religiously And they been on the service over a year we never heard any customers complaining about there bill be abnormal. Also since were partners with these companies we can see the customers bills that we signed up and I have yet to see 1 overage charge Also the question about roku We were not interested in the beginning for that platform until we had a 20% new customer survey they would like to see it ... So we added it to Roku ... But for Ellas TV in North America it was too late ... As far as Where ever TV they are getting pulled very soon unless they sign with Dish World, but they cannot Third party license .... So the answer is NO Greek On Roku. But we are working with other platforms Check out the platforms www.ellatv2go.com All questions & comments are welcome
  12. you can return it and they can exchange it for you
  13. we have roku available as a private channel... Cause in North America Roku's International rights are given to Dish World IPTV ... And no mega is not going there, Im sure that would have been your next question The private channel is called ellastvroku
  14. Tech Support is available 24/7 1.877. 246.4788 [email protected] Skype Name: ellastv More questions and comments are welcome
  15. Fios is OK Time Warner is better, cause the backbone of Ellas TV is on a Dark Fiber Network Our partners are Comcast Time Warner Cox Brightpoint Those are the recommended certified channels Im thinking the lyp sync shes talking about Mega Cosmos maybe shes watching Australian Mega Cosmos There are 2 on the platform We have both available And dont forget if theres an older show playing on mega cosmos now that its summer quality varies on the programs We need specific channels having issues and I will have Techs look at it. More questions and comments are welcome
  16. have you called tech support to help you Also your saying you have 35mpbs is that fios or uverse Cause if it is we call those companies DSL on steroids, not an actual Fiber Optic Line Also I was saying about kotsovoulos and Germanos for Greek customers in Greece, not in U.S.A. More questions and comments are welcome As far as time shifted channels they should be live by tonight Greek time at 11 P.M.
  17. First and foremost thank you for your purchases and comments. The comments that addynia has made were not offended, we like feedback from our customers to be able to improve and relate what can be fixed & keeping the customers satisfied.... How do you feel when satellite has all these problems with many content providers, For example look at Direct TV, loosing Viacom .... Turn your Direct TV ... and who do you see Mark White asking for customers of Directv to call and complain why no Nick, MTV, Etc..... Blaming Viacom, that its there fault .... Being in this business and one of the engineers of Ellas TV, I deal with TV broadcasters all day long about numbers, quality, and projections of the future... Something you didn't know probably. I would like to educate you.... Most of the TV networks are tied in with these satellite companies, because they have been promising them the world, and when it comes time after 5 years with millions of subscribers, The TV networks ask for negotiations 2 pennies on a customer is to much ... Its like making a deal with the devil .... All broadcasters are moving to IPTV, they are not looking for monopolies anymore, Rokus, Google TV, Vizio, Smart TV cause there getting a lot of heat from the government, how much are you selling your TV rights to Satellite, taking everyone else out of the picture... Dish world iptv a division of Dish Network, were not dumb they knew the end would come for satellite broadcasters and law suits are here. So they move into IPTV exclusive on ROKU International Programming in North America.... Thats where wheverTv sits another Greek IPTV provider. what are they going to do, they need to handshake with the devil..... Or they lose there channels on ROKU... Look at NOVA perfect example $75 a subscription in Greece, government got involved and told NOVA, you need to step up with the future.... and guess what Nova Eppegia comes out for as low as $9.99 (that is IPTV for NOVA by the way) These satellite companies are called sharks There is so much out there internal, but no need for all the spilled beans ... The bottom line is this especially since were Greek..... Don't be to concerned who has what.... oh does ellas tv have rights to this that ... or there going under, one day turn on TV and see channels missing ... blah blah blah Remember one thing channels missing mean TV broadcasters arent happy. Lets stay as a team, and not worry about politics and non sense. Enjoy your Greek TV, let the new generation learn the language... be connected to your home town I am not saying come with Ellas TV, you can make that decision Go with the underground IPTV companies, like MYTV and Greekiptv, try everything out see what you like best .... Example Zaap TV, wow what happened to them, basically they took your money gave you service for 2 years, and now there done, asking you to buy another box called Max, and pay another $500 .... Really you remember the days of the black box, guess what same thing ... but in IPTV Lets stick together Also commenting on the box.... The box is fast maybe some customers do not have the proper internet connection to view the content .... Other IPTV providers would say require internet connection 1.5 mbps, I can assure you these companies are fly by and not legit content, we are not concerned about other IPTV companies out there, For example MYTV, Greekiptv, and many others .... Our technical staff here at Ellas will not tell you that.. We would say minimum of 7mbps and recommend Time Warner, Comcast, Cox, Brightpoint for a fast Broadband Internet connection int he U.S. We stand behind our product and development, and are only improving our network. As far as the delay channels, we apologize for the timing not being the same For the U.S. but we are finalizing each country to have there delay channels in there time zone. So yes U.S.A. will be 8 hours difference. We are done with all testing and will be updated by July 20, 2012. So next time you check Mega, Star, Skai, Alpha, and all other major Greek channels you will have the delay timing correct..... Also there are more features that are being tested on the new box... Which is catchup tv... You will be able to go back 14 days on various channels from Greece. As far as EPG is concerned if customers arent happy we will change it to the liking of the customer. When people say we are private and and not legit or unanswered questions... The reason is not from hiding because were fly by night, its because our engineers are working closely with 90% of all content from Greece, to switch them over to IPTV even in there own platforms, in there own country, the broadcasters do not want to be hostages anymore to satellites, think about all Greek Channels have updated there websites making it very nice and presentable to Greek viewers, shouldnt Nova, OTE TV and other providers be upset... think about it ... Our platform is solid we are not hiding from anyone. The bottom line is to try it out.... If you dont like will take it back, no problem Rest assure there are many surprises coming to Ellas TV platform, Dont be surprised when going into a Germanos in Greece or a kotsovoulos, and its mandatory to get Ellas TV built in your TV. Hint Hint All comments and questions are welcome [email protected] Thank you once again for your support
  18. I know it was suppose to be but we decided to launch all the mobile products at once. So for the mis guided information Ellas TV
  19. We are releasing the Ellas TV Mobile application in April 2012 ...... We are going to be available on various mobile platforms Ellastvgo This is our mobile division of Ellas TV Available platforms: Roku Boxee Smart TV iPhone iPad Google TV Droid Xbox Playstation any further information email [email protected] Thank you for your support .... And also anyone available in The Canadian Market ...... Ellas TV is available ..... ellastv.ca
  20. ELLAS TV HAS THE GREEK RIGHTS TO BROADCAST FOR NORTH AMERICA .... FINAL .... WE END IT HERE ..... I AM CLOSING THIS DISCUSSION ..... ANY QUESTIONS JUST CALL THANK YOU ELLAS TV TECHNICAL SUPPORT
  21. wow very cruel, amazing that were supposed to be united as Greeks, and stick togather, were still out to get each other and talk bad about everyone & anything ...... Giafto den pame pote pouthena ..... As far as Likos calling Mega Cosmos, it is unlikely thats the information they told you ..... Because anyone calling Mega Cosmos, the customer is forwarded to us for a potential sale, there is no other choice .... But Ellas TV, cannot change the way you think .... Nothing more to say ... Ehoume oli halia .... Ellas TV Customer Relations Our product is available ....
  22. I understand but right now with the crisis of Directv and fullfilling there customers, were never have enough boxes for people that do pay for the device, maybe later in the year .... Ellas TV Customer Service
  23. Ellas TV has U.S. & Canadian Rights to broadcast these channels, please don't doubt our services, we are trying our best, and for your information we are only getting more contracts, we just got MAD world, as of yesterday, Ellas TV does not want to be categorized as a non legit IPTV platform. I apologize Grk101 for blowing up, but in consideration of all the areas that need to be covered in this broadcasting world we live in, its stressful & costs alot of money .... Alot of Greeks have been burned with many platforms, now the big thing is Zaap TV, this is a non legit platform selling on the market for $400, with no monthly costs, his philosophy is rob all the Greeks, make money and shut down the service ..... I see how Greek TV can get stressful & not believing. We will try our best to maintain our services as long as the broacasters are in business. Thank you Customer Support
  24. greek101 you must be a misearble individual hasn't got far in life from my understanding thats all you do is bash every comment when it comes to greek tv .... so you can do whatever you please..... As far as Ellas TV it is up, it is not down ..... And dont be surprised when ellas tv does have more Greek channels, Oh and by the way, were getting local programming too, and HBO CINEMAX, ETC...... So jump on the wagon now ...... As for everyone else reading these comments, sorry for the rude comments that greek 101 has been saying .... Again we stand next to our product .... And are there for you " The customer " Ellas TV Customer Relations
  25. I undersatnd what you are saying for the rights, Our broadcasters tell us what is possible, and what is not ... but alot of things will be changing very soon .... As for the bandwith, we average people watching TV 4 hours straight. We have capped our services, with a warning message, press here to continue watching, if its not pressed, it is considered as off, you are not using your bandwith, thats to protect the customer not losing there internet service provider, and protects us for useless usage .... Thank You Ellas TV Technical Support www.ellastv.gr
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